UI / UX Design
Vodafone Transfer Credit
Adapt and reimagined the Transfer Credit user flow for the Vodafone App, according to the new Vodafone Design System.
Year :
2022
Industry :
Telco
Client :
Vodafone
Project Duration :
6 weeks
Problem :
An update was needed on an old and flunky flow that, after some research, was pretty used by customers and it was not available in any other Vodafone operating country.
Solution :
Integrate the new Vodafone Design System into this flow and make it very easy to setup for customers. One issue was that the transferable amount of credit might vary from customer to customer and availability, so the need to make that clear and avoid call-center inquiry added to the task.
Challenge :
What has started as a local journey, in time became a contribution to the components catalog for the entire company and thus it became international and also adaptable to each country adopting it.
Summary :
In the end, the full journey made it to the company components catalog and it is availbale to all country that need to adopt it and me, as UX/UI designer and my team of three (a programer, copywriter and project owner) delivered this in a very short time - corporate wise :)
More Projects
UI / UX Design
Vodafone Transfer Credit
Adapt and reimagined the Transfer Credit user flow for the Vodafone App, according to the new Vodafone Design System.
Year :
2022
Industry :
Telco
Client :
Vodafone
Project Duration :
6 weeks
Problem :
An update was needed on an old and flunky flow that, after some research, was pretty used by customers and it was not available in any other Vodafone operating country.
Solution :
Integrate the new Vodafone Design System into this flow and make it very easy to setup for customers. One issue was that the transferable amount of credit might vary from customer to customer and availability, so the need to make that clear and avoid call-center inquiry added to the task.
Challenge :
What has started as a local journey, in time became a contribution to the components catalog for the entire company and thus it became international and also adaptable to each country adopting it.
Summary :
In the end, the full journey made it to the company components catalog and it is availbale to all country that need to adopt it and me, as UX/UI designer and my team of three (a programer, copywriter and project owner) delivered this in a very short time - corporate wise :)
More Projects
UI / UX Design
Vodafone Transfer Credit
Adapt and reimagined the Transfer Credit user flow for the Vodafone App, according to the new Vodafone Design System.
Year :
2022
Industry :
Telco
Client :
Vodafone
Project Duration :
6 weeks
Problem :
An update was needed on an old and flunky flow that, after some research, was pretty used by customers and it was not available in any other Vodafone operating country.
Solution :
Integrate the new Vodafone Design System into this flow and make it very easy to setup for customers. One issue was that the transferable amount of credit might vary from customer to customer and availability, so the need to make that clear and avoid call-center inquiry added to the task.
Challenge :
What has started as a local journey, in time became a contribution to the components catalog for the entire company and thus it became international and also adaptable to each country adopting it.
Summary :
In the end, the full journey made it to the company components catalog and it is availbale to all country that need to adopt it and me, as UX/UI designer and my team of three (a programer, copywriter and project owner) delivered this in a very short time - corporate wise :)